When leading a team or business, the supervisor must take on many different roles. However, if you want your employees to be the best they can be, in order to move your organization forward, the most important role you play as a manager is the role of Coach.
Coaching and developing employees is vital to the success of any business, as it makes improvements in productivity and helps make processes more efficient. Without continued personal development and training from employees, your staff and your business cannot evolve. Therefore it is important that managers take a proactive approach to employee development and training. As a supervisor, the main factors you need to focus on are:
Establish development needs– Help team members identify what their training needs are. Establishing the areas they need to develop will help pinpoint particular programs they should enroll in.
Remain positive– Encourage your staff and direct them to programs and training sessions that will fit their needs. Offer positive reinforcement and re-directive feedback.
Set definitive goals– Along with your team member, develop an employee development and training action plan, with well-laid out short and long term goals.
Coaching sessions– Ensure to book some time during working hours to sit down with your employee and discuss their development activities.
An independent consulting agency that focuses on employee, team and organizational development, Sandra Summerhayes & Associates designs and delivers training sessions and seminars for various organizations throughout Ontario. They work closely with businesses to help them improve their working environments by a needs analysisto identify departmental gaps and then create and execute action plans. For more information, log onto www.sandrasummerhayes.com.