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Communicating Effectively


An individualís effectiveness as a leader is affected by the ability to communicate clearly and concisely both one on one and in teams. 

This training course will help you to become an effective communicator by understanding the barriers to communication, the impact your words have on others, and the importance of active listening skills. 

You will learn communications models that will enhance your verbal and non-verbal communication techniques and develops skills such as listening, clarifying, reflecting, empathy and communication styles.  By choosing your words, tone, body language and knowing your audience, even bad news can be delivered and accepted in a more positive light.